Frequently Asked Questions

Getting a quote is easy! You can fill out our online form, call us directly, or schedule a consultation with one of our licensed agents. Quotes are always free and come with no obligation.

Yes! Bundling policies like auto and home insurance often results in significant discounts. Our agents can help you find the best combination for maximum savings while maintaining comprehensive protection.

Coverage can often be activated within 24 hours for most policies. The exact timeline depends on the type of insurance and underwriting requirements. Contact us for specific details about your situation.

We accept various payment methods including credit cards, debit cards, ACH bank transfers, and automatic monthly payments. You can choose the payment schedule that works best for your budget.

No hidden fees. We believe in complete transparency. All costs are clearly outlined in your policy documents before you commit. What you see is what you pay.

If a payment is missed, you'll receive a grace period notice. We'll work with you to resolve the situation. However, prolonged non-payment may result in policy cancellation. Contact us immediately if you're having payment difficulties.

We offer various discounts including multi-policy bundles, safe driver discounts, good student discounts, home security discounts, and more. Ask our agents about all available discounts.

You can file a claim by phone, through our online portal, or via mobile app. Contact our claims department immediately after an incident. We'll guide you through each step of the process.

Most claims are processed within 5-10 business days, though complex cases may take longer. We prioritize quick resolutions and keep you updated throughout the entire process.

Coverage details vary by policy type and plan. Your policy documents outline all covered incidents, exclusions, and limits. Our agents can review your specific coverage anytime.

Yes, you can adjust your coverage at any time. Whether you need to increase limits, add coverage, or make changes due to life events, our team is here to help update your policy.

Create an account on our website to access your policy documents, make payments, file claims, and manage your coverage 24/7. Simply log in with your email and password.

You can cancel your policy at any time by contacting our customer service team. Depending on your policy terms and timing, you may be eligible for a prorated refund of unused premium.

Our customer support team is available via phone at +1 (505) 572-5194, email at [email protected], or through our online contact form. We're here to help with any questions or concerns.

Absolutely. We use industry-standard encryption and security measures to protect your personal information. Your data privacy and security are our top priorities.